CUSTOMER SERVICE

Give Back Boutique is an online shop where every purchase helps support Lost Pet Services, Inc., a 100% volunteer nonprofit dedicated to helping lost, found, and injured pets. Many of our items are donated or consigned, and proceeds go directly toward funding animal rescue and care.

We accept PayPal, Venmo, and major credit cards through our secure checkout. All payments are processed safely through trusted third-party providers — your financial details are never stored on our site. For local sales, we will take cash.

You can reach us anytime at shopgiveback941@gmail.com or by messaging us through our social media pages. We typically respond within 24–48 hours on business days.

Orders ship within 3 business days after payment is received. You’ll receive a tracking number once your package is on the way. Please note that shipping times may vary slightly depending on your location and carrier.

All sales are final unless an item’s description was significantly inaccurate. If you believe there’s been a mistake, contact us within 3 days of delivery with photos and details, and we’ll review your concern.

Proceeds from Give Back Boutique directly support Lost Pet Services’ rescue and reunification programs. That includes funding emergency medical care, microchips, and shelter support for lost or injured animals in our community.

Our shop includes a mix of new, gently used, and vintage items. Each listing clearly states the condition, so you’ll always know what to expect before purchasing.